No payment options when trying to forward a candidate

This page will explain why you are receiving the "You must select a valid payment option" and how to resolve this.

When attempting to forward a candidate you may see the message in the below screenshot.

  Step 1

• Check that you have a payment method selected.

  Step 2

• If there are no payment options please go to the Direct Engagement tab on the candidates profile as seen in the screenshot below.

  Step 3

• if you see no details entered in any of the payment options please enter the correct details.
• Once you have entered the details please refresh your page and try select the Payment Method on the forward tab.

  Step 4

• If you have checked the Direct Engagement tab and the details are already present and your still unable to select a Payment Method then please verify that the details entered are valid and try again.

• If you have followed these steps and you still can't select a Payment Method please raise this with our support desk at support@lms.uk.net