Filling in Special Request form

Please use this form if a document or a template needs editing.

Email (REQUIRED)

Enter in the email you wish to receive replies to. 

Attachments (REQUIRED)

Upload any documents you would like added onto a template

Please raise separate requests for DE, NON-DE, replacement & New Documents!

Trust, Hospital or Agency LMS name (REQUIRED)

The name of the trust, hospital or agency the changes are for 

Trust, hospital or agency LMS number (REQUIRED)

The LMS number of the trust, hospital or agency the changes are for

Summary (REQUIRED) 

A brief description of what the request is, try to save the full explanation in the description

Description (REQUIRED)

A description for what the changes need to be, please try to explain as best as you can

DE or NON-DE Document (REQUIRED)

Should the documents be sent out for DE or Non-DE? 

Please select only 1 option!

Is this a replacement for an existing document? (REQUIRED)

Decide if the request is replacing a current document or going to be a new document

Please select only 1 option!

If this is a replacement document, what is the current document name? (REQUIRED if the replacement document was ticked)

If the replacement document was ticked in the previous question, name the file your doc is going to replace.

How urgent is this? (REQUIRED)

By selecting one of the boxes, it will determine how fast we need to look at it. Low means it roughly needs doing by next week, medium means it will need doing by the next few days and high means it needs doing asap

Please select only 1 option!

Which clients need these attachments? Please check the relevant boxes below (REQUIRED)

By selecting one or more boxes, you will decide which clients will receive the document. You can select more than one if needed.

Once you are confident the form is complete, press the "send button" at the bottom of the screen for the support team to work on. 

You will receive any replies from the LMS team if we comment onto the ticket and vice versa.