{"xsrfToken":"856b629fc57cf2d7f8f422fcb9577277e6743539_lout","branding":{"id":"3","key":"lss","name":"Technical Support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/10","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#235e19","headerLinkHoverBGColor":"#235e19","headerBadgeColor":"#235e19"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/777f3d89-b454-4dcc-9803-9239ab9f6c3b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NjA2ZmMwNC01ZGEyLTQwMzItYWUwNS05ODE4ZDA0NjUzOGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjc3N2YzZDg5LWI0NTQtNGRjYy05ODAzLTkyMzlhYjlmNmMzYiI6WyJyZWFkIl19LCJleHAiOjE3NDE4MjIxNjgsIm5iZiI6MTc0MTgyMTU2OH0.w9bylQmESKKzmSFJFJ60F8yFUltqVoNecVw7TncpWuo&client=5606fc04-5da2-4032-ae05-9818d046538c&mode=fit","logoId":"777f3d89-b454-4dcc-9803-9239ab9f6c3b","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"FAQ - Frequently Asked Questions","userInitialAnnouncementMessageWiki":"<p>--> <a href=\"https://lmsrecruitment.atlassian.net/servicedesk/customer/kb/view/866124203?applicationId=b43eed18-3820-3ba7-997a-e07a84ec5e06&spaceKey=LUS&src=-1240037028&title=%40%40%40hl%40%40%40FAQ%40%40%40endhl%40%40%40+-+Frequently+Asked+Questions\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Click here for Frequently Asked Questions! </a></p>\n<p>Alternatively, use the search bar above (Find help and services)</p>\n<p><b><a href=\"https://lmsrecruitment.atlassian.net/wiki/spaces/LUS/pages/2228233/HELP+-+I+can+t+login+to+LMS\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">HELP! - I can't log into LMS </a></b></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"en-GB":{"helpCenterTitle":"Welcome to the LMS Support Portal","sharedPortalName":"LMS Support Portal","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#35b336","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/4d3e4c7e-e039-4586-97a1-6c75e15df0c9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NjA2ZmMwNC01ZGEyLTQwMzItYWUwNS05ODE4ZDA0NjUzOGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjRkM2U0YzdlLWUwMzktNDU4Ni05N2ExLTZjNzVlMTVkZjBjOSI6WyJyZWFkIl19LCJleHAiOjE3NDE4MjIxNjgsIm5iZiI6MTc0MTgyMTU2OH0.156R2-Ki9fLYM8FR_ZwMwgezddJnx6Tywye-mW2z3UY&client=5606fc04-5da2-4032-ae05-9818d046538c&height=300&mode=fit","bannerMediaApiFileId":"4d3e4c7e-e039-4586-97a1-6c75e15df0c9","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"lss","projectId":10003,"serviceDeskId":3,"name":"Technical Support","description":"<p>Please raise tickets with the support team related to help using LMS, access problems or general system issues.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"70","name":"Agency - New Starter Request","descriptionHtml":"","callToAction":"Agency - New Starter Request","introHtml":"<p>This form is for new starters at your agency.</p>","icon":10499,"iconUrl":"https://lmsrecruitment.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[23],"key":""},{"id":"71","name":"Agency - Revoke Access Request","descriptionHtml":"","callToAction":"Agency - Revoke Access Request","introHtml":"<p>For a member of staff leaving your agency, please complete a request</p>","icon":10499,"iconUrl":"https://lmsrecruitment.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[23],"key":""},{"id":"83","name":"Document OR Email (Template) - Change Request","descriptionHtml":"","callToAction":"Document OR Email (Template) - Change Request","introHtml":"<p>Want the attachments on an email, or a document to be changed? Use this dynamic form that shows more options overtime to tell us the change!</p>","icon":10492,"iconUrl":"https://lmsrecruitment.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[30],"key":""},{"id":"80","name":"Information Security Report!","descriptionHtml":"","callToAction":"Information Security Report!","introHtml":"","icon":10537,"iconUrl":"https://lmsrecruitment.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10537","groups":[27],"key":""},{"id":"88","name":"Prevent Candidate(s) to be removed from database","descriptionHtml":"","callToAction":"Prevent Candidate(s) to be removed from database","introHtml":"<p>Form used to prevent candidates from being deleted</p>","icon":10671,"iconUrl":"https://lmsrecruitment.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10671","groups":[33],"key":""},{"id":"82","name":"Staff - GDPR Erasure Request","descriptionHtml":"","callToAction":"Staff - GDPR Erasure Request","introHtml":"<p>For a member of staff requesting a GDPR erasure</p>","icon":10544,"iconUrl":"https://lmsrecruitment.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10544","groups":[29],"key":""},{"id":"84","name":"Staff - New Starter Request Form","descriptionHtml":"","callToAction":"Staff - New Starter Request Form","introHtml":"<p>This form is for Staff Users to request a new starter</p>","icon":10499,"iconUrl":"https://lmsrecruitment.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[31],"key":""},{"id":"85","name":"Staff - Revoke Access Staff Leaver","descriptionHtml":"","callToAction":"Staff - Revoke Access Staff Leaver","introHtml":"<p>This form is to revoke access for staff leavers</p>","icon":10499,"iconUrl":"https://lmsrecruitment.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[31],"key":""},{"id":"86","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Choose this if you need help using LMS i.e uploading a timesheet, booking a job or anything other functionality</p>","icon":10566,"iconUrl":"https://lmsrecruitment.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10566","groups":[11],"key":""},{"id":"33","name":"Technical support","descriptionHtml":"<p>Please supply a detailed description of the support query you have in the fields below</p>","callToAction":"Technical support","introHtml":"<p>Choose this if you need help using LMS i.e uploading a timesheet, booking a job or anything other functionality</p>","icon":10472,"iconUrl":"https://lmsrecruitment.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[11],"key":""},{"id":"73","name":"Trust/Hospital - Leaving User Request","descriptionHtml":"","callToAction":"Trust/Hospital - Leaving User Request","introHtml":"<p>For a member of staff leaving the Trust/Hospital, please complete a request</p>","icon":10499,"iconUrl":"https://lmsrecruitment.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[28],"key":""},{"id":"72","name":"Trust/Hospital - New Starter Request","descriptionHtml":"","callToAction":"Trust/Hospital - New Starter Request","introHtml":"<p>For a new starter to your Trust/Hospital, please complete a request</p>","icon":10499,"iconUrl":"https://lmsrecruitment.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[28],"key":""}],"reqGroups":[{"id":11,"name":"General"},{"id":23,"name":"Agency User Requests"},{"id":28,"name":"Client User Requests"},{"id":31,"name":"Staff User Requests"},{"id":29,"name":"GDPR Erasure Request"},{"id":27,"name":"Information Security Report!"},{"id":30,"name":"Template Change Request"},{"id":33,"name":"Prevent Candidate(s) to be removed from database"}],"orderMapping":{"30":[83],"27":[80],"33":[88],"32":[82],"31":[85,84],"11":[86,33],"24":[73,72],"28":[72,73],"23":[71,70],"29":[82]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"b43eed18-3820-3ba7-997a-e07a84ec5e06","appLinkName":"System Confluence","appLinkUrl":"https://lmsrecruitment.atlassian.net/wiki","spaceKey":"LUS","spaceName":"LMS User Support","spaceUrl":"https://lmsrecruitment.atlassian.net/wiki/spaces/LUS","isServer":false},"labels":[],"projectKey":"LSS","serviceDeskId":3,"kbLinkDomainURLs":["https://lmsrecruitment.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"LSS","userLanguageHeader":"LMS App for the mobile","userLanguageMessageWiki":"<p>Have you got the LMS Doctors mobile application for Android and Apple?</p>\n<p>See the <a href=\"https://lmsrecruitment.atlassian.net/wiki/spaces/LUS/pages/933003265/How+do+I+use+the+NEW+LMS+app\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">How do I use the <b>NEW</b> LMS app? </a> page for instructions!</p>","defaultLanguageHeader":"LMS App for the mobile","defaultLanguageMessage":"Have you got the LMS Doctors mobile application for Android and Apple?\n\nSee the [How do I use the *NEW* LMS app? | https://lmsrecruitment.atlassian.net/wiki/spaces/LUS/pages/933003265/How+do+I+use+the+NEW+LMS+app] page for instructions!","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NjA2ZmMwNC01ZGEyLTQwMzItYWUwNS05ODE4ZDA0NjUzOGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDE4MjI3NjgsIm5iZiI6MTc0MTgyMTU2OH0.QwFUCHYKUY5D9MRslwlZCvr9hgDj-OdLkDEoUoc59jM","targetCollection":"upload-project-10003","endpointUrl":"https://api.media.atlassian.com","clientId":"5606fc04-5da2-4032-ae05-9818d046538c","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":72,"projectId":10003,"form":{"name":"Trust/Hospital - New Starter Request","descriptionHtml":"","callToAction":"Trust/Hospital - New Starter Request","intro":"<p>For a new starter to your Trust/Hospital, please complete a request</p>","instructions":"","icon":10499,"iconUrl":"https://lmsrecruitment.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Trust/Hospital - New Starter Request"]},{"fieldType":"multiselect","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multiselect","fieldId":"customfield_10088","fieldConfigId":"10199","label":"Environment","description":"<p>Does the issue relate to a live problem or is it a defect/query related to the testing of a future release</p>","descriptionHtml":"<p><p>Does the issue relate to a live problem or is it a defect/query related to the testing of a future release</p></p>","required":true,"displayed":false,"presetValues":["10123"],"values":[{"value":"10123","label":"Live","selected":true,"children":[]},{"value":"10124","label":"Test","selected":false,"children":[]}]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/72","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/72","calendarParams":{"firstDay":1,"date":"2025-03-12T23:19:29+0000","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"b43eed18-3820-3ba7-997a-e07a84ec5e06","appLinkName":"System Confluence","appLinkUrl":"https://lmsrecruitment.atlassian.net/wiki","spaceKey":"LUS","spaceName":"LMS User Support","spaceUrl":"https://lmsrecruitment.atlassian.net/wiki/spaces/LUS","isServer":false},"labels":[],"projectKey":"LSS","serviceDeskId":3,"kbLinkDomainURLs":["https://lmsrecruitment.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NjA2ZmMwNC01ZGEyLTQwMzItYWUwNS05ODE4ZDA0NjUzOGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDE4MjI3NjksIm5iZiI6MTc0MTgyMTU2OX0.OeBU6vPGUV4k6PimFF2n0MIJ9d3vfmSb_RpZa8HZIok","targetCollection":"upload-project-10003","endpointUrl":"https://api.media.atlassian.com","clientId":"5606fc04-5da2-4032-ae05-9818d046538c","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":3,"updated":"2024-10-09T14:15:26.023295960Z","publish":{"jira":{"newIssueRequestTypeIds":[72],"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[72],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":3,"name":"New Client Starter","submit":{"lock":false,"pdf":true},"templateFormUuid":"fe332e8f-215b-4800-87b9-28a8aee94337"},"layout":[{"version":1,"type":"doc","content":[{"type":"heading","attrs":{"level":3,"localId":"bd0faf2a-e429-42d9-8d40-60b1392269a0"},"content":[{"type":"text","text":"The “Raise this request on behalf of” must be the Managers email otherwise this will ","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#bf2600"}}]},{"type":"text","text":"not","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#bf2600"}},{"type":"underline"}]},{"type":"text","text":" be processed.","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#bf2600"}}]}]},{"type":"heading","attrs":{"level":2,"localId":"19d2dba0-d75d-42cf-990d-47de6458fd27"},"content":[{"type":"text","text":"Details of New User","marks":[{"type":"strong"}]}]},{"type":"paragraph","attrs":{"localId":"34d844fb-ecaa-473c-9260-df062ad36fc9"},"content":[{"type":"text","text":"Please submit one form per user"}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":25},"layout":"default","localId":"bd1d9076-6b23-4a34-a4eb-0c4852c8f5a3"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":26},"layout":"default","localId":"6dae7db1-d5c8-425f-be05-2678907e5f50"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":36},"layout":"default","localId":"f918cc55-9a6a-458d-bd57-fb134a6e4eb0"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":42},"layout":"default","localId":"12e6d311-3ddc-4ab7-915a-211bd7ceae2e"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":41},"layout":"default","localId":"5bf2af8a-668f-4eb1-a570-761eda5734e7"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":35},"layout":"default","localId":"048df748-bcca-4048-b01a-a08e6b10ab48"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":37},"layout":"default","localId":"1ee09eb0-4f45-4dab-8c47-03202bce2620"}},{"type":"heading","attrs":{"level":2,"localId":"1f24f5bd-d4d3-4a73-98f3-e9293cef9cf1"},"content":[{"type":"text","text":"Details of Requester (Manager)","marks":[{"type":"strong"}]}]},{"type":"paragraph","attrs":{"localId":"5aa51fba-74b2-4c49-ba9f-c8db5d53fc39"},"content":[{"type":"text","text":"Note:","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#ff5630"}}]},{"type":"text","text":" ","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#ff991f"}}]},{"type":"text","text":"Request must be made by a manager otherwise this will ","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#4c9aff"}}]},{"type":"text","text":"not","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#4c9aff"}},{"type":"underline"}]},{"type":"text","text":" be processed","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#4c9aff"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":28},"layout":"default","localId":"435d242c-d3bc-40e3-b61c-57164ab10b39"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":31},"layout":"default","localId":"9d6db6fc-5c0d-4837-a514-5b669905c680"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":32},"layout":"default","localId":"af9407ff-6c1e-47e3-a337-abf0bab5284f"}},{"type":"heading","attrs":{"level":2,"localId":"78ef2304-6e24-445b-a4a4-796bd72601ca"},"content":[{"type":"text","text":"Additional information "}]},{"type":"paragraph","attrs":{"localId":"ee98d5cb-2be3-4fab-b33f-07810a082144"},"content":[{"type":"text","text":"Please add any other information that may be needed to set up the user"}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":33},"layout":"default","localId":"37f1c6ba-e0b9-437a-a3eb-7f8b8981bd70"}}]}],"conditions":{},"sections":{},"questions":{"33":{"type":"pg","label":"","description":"","validation":{"rq":false},"jiraField":"customfield_10133","questionKey":""},"35":{"type":"cl","label":"Name of Trust","description":"If the trust is not listed, add it in the \"additional info\" box","validation":{"rq":true},"jiraField":"customfield_10163","questionKey":""},"32":{"type":"cm","label":"","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"I agree I am the new user's Manager and grant them access to the LMS system","other":false}],"questionKey":""},"36":{"type":"te","label":"Email","description":"Email of the new user","validation":{"rq":true,"mxc":45},"jiraField":"customfield_10160","defaultAnswer":{"text":"example@example.uk.net"},"questionKey":""},"25":{"type":"ts","label":"Forename","description":"First Name of the new user","validation":{"rq":true},"jiraField":"customfield_10158","questionKey":""},"31":{"type":"ts","label":"Position of Requester","description":"","validation":{"rq":true},"jiraField":"customfield_10132","questionKey":""},"42":{"type":"tl","label":"Hospital/Department","description":"Hospital/Department of the new user","validation":{"rq":true},"jiraField":"customfield_10118","questionKey":""},"41":{"type":"te","label":"Team inbox for notifications (if applicable)","description":"Enter your Team Inbox Address","validation":{"rq":false,"mxc":60},"jiraField":"customfield_10094","questionKey":""},"28":{"type":"ts","label":"Full Name of Requester (Manager)","description":"Full Name of the requester","validation":{"rq":true},"jiraField":"customfield_10161","questionKey":""},"26":{"type":"ts","label":"Surname","description":"Last Name of the new user","validation":{"rq":true},"jiraField":"customfield_10159","questionKey":""},"37":{"type":"ts","label":"Example Client Account to mirror","description":"Please provide an example user within your trust we can mirror the permissions from","validation":{"rq":true},"jiraField":"customfield_10093","questionKey":""}}},"uuid":"fe332e8f-215b-4800-87b9-28a8aee94337"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":3,"updated":"2024-10-09T14:15:26.023295960Z","publish":{"jira":{"newIssueRequestTypeIds":[72],"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[72],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":3,"name":"New Client Starter","submit":{"lock":false,"pdf":true},"templateFormUuid":"fe332e8f-215b-4800-87b9-28a8aee94337"},"layout":[{"version":1,"type":"doc","content":[{"type":"heading","attrs":{"level":3,"localId":"bd0faf2a-e429-42d9-8d40-60b1392269a0"},"content":[{"type":"text","text":"The “Raise this request on behalf of” must be the Managers email otherwise this will ","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#bf2600"}}]},{"type":"text","text":"not","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#bf2600"}},{"type":"underline"}]},{"type":"text","text":" be processed.","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#bf2600"}}]}]},{"type":"heading","attrs":{"level":2,"localId":"19d2dba0-d75d-42cf-990d-47de6458fd27"},"content":[{"type":"text","text":"Details of New User","marks":[{"type":"strong"}]}]},{"type":"paragraph","attrs":{"localId":"34d844fb-ecaa-473c-9260-df062ad36fc9"},"content":[{"type":"text","text":"Please submit one form per user"}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":25},"layout":"default","localId":"bd1d9076-6b23-4a34-a4eb-0c4852c8f5a3"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":26},"layout":"default","localId":"6dae7db1-d5c8-425f-be05-2678907e5f50"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":36},"layout":"default","localId":"f918cc55-9a6a-458d-bd57-fb134a6e4eb0"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":42},"layout":"default","localId":"12e6d311-3ddc-4ab7-915a-211bd7ceae2e"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":41},"layout":"default","localId":"5bf2af8a-668f-4eb1-a570-761eda5734e7"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":35},"layout":"default","localId":"048df748-bcca-4048-b01a-a08e6b10ab48"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":37},"layout":"default","localId":"1ee09eb0-4f45-4dab-8c47-03202bce2620"}},{"type":"heading","attrs":{"level":2,"localId":"1f24f5bd-d4d3-4a73-98f3-e9293cef9cf1"},"content":[{"type":"text","text":"Details of Requester (Manager)","marks":[{"type":"strong"}]}]},{"type":"paragraph","attrs":{"localId":"5aa51fba-74b2-4c49-ba9f-c8db5d53fc39"},"content":[{"type":"text","text":"Note:","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#ff5630"}}]},{"type":"text","text":" ","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#ff991f"}}]},{"type":"text","text":"Request must be made by a manager otherwise this will ","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#4c9aff"}}]},{"type":"text","text":"not","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#4c9aff"}},{"type":"underline"}]},{"type":"text","text":" be processed","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#4c9aff"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":28},"layout":"default","localId":"435d242c-d3bc-40e3-b61c-57164ab10b39"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":31},"layout":"default","localId":"9d6db6fc-5c0d-4837-a514-5b669905c680"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":32},"layout":"default","localId":"af9407ff-6c1e-47e3-a337-abf0bab5284f"}},{"type":"heading","attrs":{"level":2,"localId":"78ef2304-6e24-445b-a4a4-796bd72601ca"},"content":[{"type":"text","text":"Additional information "}]},{"type":"paragraph","attrs":{"localId":"ee98d5cb-2be3-4fab-b33f-07810a082144"},"content":[{"type":"text","text":"Please add any other information that may be needed to set up the user"}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":33},"layout":"default","localId":"37f1c6ba-e0b9-437a-a3eb-7f8b8981bd70"}}]}],"conditions":{},"sections":{},"questions":{"33":{"type":"pg","label":"","description":"","validation":{"rq":false},"jiraField":"customfield_10133","questionKey":""},"35":{"type":"cl","label":"Name of Trust","description":"If the trust is not listed, add it in the \"additional info\" box","validation":{"rq":true},"jiraField":"customfield_10163","questionKey":""},"32":{"type":"cm","label":"","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"I agree I am the new user's Manager and grant them access to the LMS system","other":false}],"questionKey":""},"36":{"type":"te","label":"Email","description":"Email of the new user","validation":{"rq":true,"mxc":45},"jiraField":"customfield_10160","defaultAnswer":{"text":"example@example.uk.net"},"questionKey":""},"25":{"type":"ts","label":"Forename","description":"First Name of the new user","validation":{"rq":true},"jiraField":"customfield_10158","questionKey":""},"31":{"type":"ts","label":"Position of Requester","description":"","validation":{"rq":true},"jiraField":"customfield_10132","questionKey":""},"42":{"type":"tl","label":"Hospital/Department","description":"Hospital/Department of the new user","validation":{"rq":true},"jiraField":"customfield_10118","questionKey":""},"41":{"type":"te","label":"Team inbox for notifications (if applicable)","description":"Enter your Team Inbox Address","validation":{"rq":false,"mxc":60},"jiraField":"customfield_10094","questionKey":""},"28":{"type":"ts","label":"Full Name of Requester (Manager)","description":"Full Name of the requester","validation":{"rq":true},"jiraField":"customfield_10161","questionKey":""},"26":{"type":"ts","label":"Surname","description":"Last Name of the new user","validation":{"rq":true},"jiraField":"customfield_10159","questionKey":""},"37":{"type":"ts","label":"Example Client Account to mirror","description":"Please provide an example user within your trust we can mirror the permissions from","validation":{"rq":true},"jiraField":"customfield_10093","questionKey":""}}},"uuid":"fe332e8f-215b-4800-87b9-28a8aee94337"},"linkedJiraFields":["customfield_10159","customfield_10118","customfield_10093","customfield_10094","customfield_10160","customfield_10161","customfield_10163","customfield_10132","customfield_10133","customfield_10158"]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}